Technology Solutions and Support – Washington, DC
Electronics Recycling Links
Want to recycle your old electronic equipment – including cell phones, computers, TVs? Check these links for local recycling and donation options. Important: please clean off all the data first! We can help you strip and remove all your data safely.
Please consider donating electronics, computer equipment and phones to our service members and your local organizations that support children who would not otherwise have access to these valuable resources.
Tips for Families
When I first wrote this page, I wasn’t a parent yet. Now that I am a parent, my advice as an IT consultant is keep your child as far away from technology as possible for as long as possible. Stay off your devices when you are with your child. They study you, they model you, when they are little they want to be just like you. Put your phone in a "sleeping bag". –https://www.nationaldayofunplugging.com
Internet Safety and Courtesy
Children should not reveal their identity, phone, or address to any individual or company on the Internet. People prey on children through the child’s device.
- Ask your children to show you any content they receive that seem inappropriate or scary. It is very important that they show you any and all content that contains invitations from individuals on the Internet.
- If you suspect illegal or inappropriate activity, take action to curb it.
- Report the activity to your local police department immediately.
- Forward messages containing suspicious invitations, indiscretions, or illegal activity to https://reportfraud.ftc.gov/, the Postmaster of the sender's Internet Service Provider or email service by writing to postmaster@______._____, for example, email@example.com.
- Send comments from a chat with the user's screen name in a message to the postmaster of your Internet Service Provider or email service.
- Lastly, stress to your children that inappropriate language is not acceptable on the Internet. Decency is the key and the Internet is forever.
Viruses, Malware, Ransomware, Adware, Spyware and the like
- Use the latest Operating System software updates (Windows/Apple/etc). We offer a remote or on-site monthly update service to our clients.
- Use Malwarebytes Premium www.malwarebytes.com to protect your computers from malware, ransomware, spyware, adware, viruses, etc. Alternatively, use Vipre www.vipre.com for larger offices.
- Talk to your children about viruses and other potential infiltrations on your devices.
- The main sources of viruses, malware, etc. are through software downloads.
- Viruses can cause your computer to freeze, redirect your browser, share your personal and financial information, erase data, and make your computer stop working with ransomware.
Basic Computer Consideration
- Teach your children how to turn the computer on and off properly.
- No drinks should be allowed near the computer. Spills could damage expensive parts.
- Have your children ask you to approve the software they want to load before they install it.
- Purchase software from a reputable site or store.
- Use the computer’s parental settings to set limits on the amount of time your child can spend on your/their devices. It’s hard not be a hypocrite on this one. So parents have to set limits themselves.
- If you don't have unlimited service, make sure your children know they need to limit their time streaming to avoid additional charges.