Technology Solutions and Support – Washington, DC
About Baer Technology Inc.
We’ve been in business since 1994
We specialize in technology support for business and residential customers, focusing on:
- customer service
We make technology accessible and understandable to our customers.
Our goal is to give people skills, tools and comfort level to benefit from what technology offers.
We help small and medium-sized businesses, as well as home clients.
We speak on the most relevant tech topics on-site and on-line.
We help our customers with a variety of technical challenges, including:
- troubleshooting and resolution
- emails issues
- network problems
- data backup
- software training
- database management
- navigating the many ways that technology affects our daily lives
Our customers appreciate our one-stop procurement and setup services for new devices, computers and networking equipment in the office and home.
Security is a primary concern, and we provide recommendations for, and implement, new software and hardware to protect your company, home, financial accounts, and personal and professional data.
Our customers consistently report that we are highly responsive and understanding of their needs, abilities, budget, and limitations. We tailor our support to your specific needs, to help you get the most out of technology and make it work for you.
Our techs are Ph.D. level experts in server management, hardware, software and security with multiple Microsoft Certifications who have worked together on our team for over 20 years.
What makes a 25-year, woman-owned, tech consulting business successful?
- Listening to you, delivering high-quality service based on your needs, honoring you, and following through to complete the work.
- We pride ourselves not only on our decades of expertise but especially on our customer service and communication skills. We care about you and want you to have a positive memorable experience with our team members and your technology.
Proud, Woman-owned, Technology Company
About Our Founder, Susan Baer
Meet Susan Baer, owner and founder of Baer Technology and principal consultant, speaker and trainer.
Susan Baer, President of Baer Technology, has trained and supported over 4,000 computer owners since 1994 in an atmosphere of warmth and professionalism. She leads in-person workshops and webinars on cybersecurity, technology awareness, and brain health as it relates to technology.
Susan founded Baer Technology in 1994 so she could offer one-on-one and group training and support to home users, small businesses, large firms, and corporations. Her goal is to customize training and support to meet your needs and to offer strategic consulting to assess your hardware needs, upgrade your network, computers, and devices, and recommend hardware and software.
Susan has appeared on Fox 5 TV News advising the public on critical technology topics of the day, such as the Year 2000 date changeover and internet hacking. She made multiple Cable TV appearances in the Washington DC area. The Washington Post and other local networks consulted Susan for expert advice and statements. She hosted Washington's Tech Tips on WGMS FM.
Prior to launching her own computer training and consulting business, Susan earned her Bachelors Degree in Business Management from Goucher College and a Diplôme de la Langue Française with Honors from L’Alliance Française. She began teaching computers to staff members at the Press Department of the French Embassy in Washington, DC where she worked as a Documentalist. She then designed and managed training programs for American Express® partner companies in the US and abroad with USAssist, Inc, an international innovative start-up emergency and concierge services company. Susan was a lead partner and Marketing Vice President for Gatekeeper, LLC – an innovative tech startup with patented anti-virus applications.
Susan’s counterbalance to technology is her affinity for motherhood, dance, mindfulness, and nature.